Omnichannel Communication

Reach Your Audience Anytime, Anywhere

Retail & ECommerce

Engage customers across their preferred channels with personalized promotions, abandoned cart reminders, and order updates. Omnichannel communication ensures a consistent shopping experience from discovery to delivery.

Financial Services

Keep clients informed and secure with omnichannel messaging. From transaction confirmations to fraud alerts, Dokaai ensures that your customers receive critical updates instantly, across the channels they trust most.

Healthcare Technology

Omnichannel messaging enhances the patient experience by keeping individuals informed and engaged. Use Dokaai to deliver appointment reminders, prescription refill alerts, and wellness tips across multiple platforms.

Logistics & Transportation

Enhance your customer service efforts with seamless omnichannel communication. Keep customers informed through their preferred channels, whether it's responding to queries, sending status updates, or resolving issues.

Why Omnichannel Communication Matters

Whether through SMS, email, push notifications, in-app messaging, or webhooks, Dokaai allows you to create a cohesive experience that meets your users wherever they are.

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Deliver Seamless Experiences

Create consistent communication across all touchpoints to ensure your users experience a unified brand voice.

Increase Engagement

Engage users where they are most active, whether on their mobile devices, desktops, or in-app.

Drive Conversions

Timely, personalized messaging across channels can lead to higher engagement, increased loyalty, and better conversion rates.

Real-time messaging notifications example showing Uber, Airlines, and HDFC Bank notifications

Centralized Management and Automation

Manage all your communications from a single platform. Dokaai's centralized system lets you create, schedule, and automate messages across all channels, allowing you to efficiently manage campaigns and maintain consistency in your messaging.

Unified Communication Across Channels

Dokaai allows you to send messages through multiple channels—SMS, email, push notifications, in-app messaging, and more—ensuring that your communication is seamless and consistent, no matter where your users are. This omnichannel approach ensures that users receive relevant updates and notifications on the channels they prefer, maximizing engagement.

Personalization Across All Channels

With Dokaai, you can deliver personalized messages that are tailored to each user's preferences, behaviors, and interactions. This level of personalization ensures that your messages are not only relevant but also engaging, increasing the likelihood of action.

Seamless Integration with Existing Systems

Dokaai integrates easily with your existing CRMs, marketing platforms, and backend systems. Whether you need to send notifications based on user behavior, trigger emails upon a transaction, or send SMS alerts for time-sensitive updates, our platform ensures you can connect with your audience effortlessly.

Frequently Asked Questions

Which delivery channels are supported?

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How do I integrate it with my product?

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Will it scale when traffic spikes?

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Can I personalise each message?

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Do I get real-time analytics?

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What does it cost to start?

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Success Stories in Education

See How Dokaai is Transforming Education Across the Globe

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Emily Roberts

Emily Roberts

Co-Founder of
Unacademy

Dokaai transformed the way we engage with our students. The personalized notifications and reward system have significantly improved student participation.

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Wade Warren

Wade Warren

Founder of
BYJU'S

Dokaai transformed the way we engage with our students. The personalized notifications and reward system have significantly improved student participation.

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Cody Fisher

Cody Fisher

Co-Founder of
UpGrad

Dokaai transformed the way we engage with our students. The personalized notifications and reward system have significantly improved student participation.

Explore More Use Cases

See how Dokaai can meet your communication needs in various scenarios.

Real time - Messaging

Real time - Messaging

Developer Flexibility

Developer Flexibility

Marketing Campaigns

Marketing Campaigns